An older woman and her adult daughter sharing a quiet conversation at home.
Symbric Book an intake call

Care navigation & patient advocacy

Healthcare involves a lot of moving parts. You deserve someone who knows how to bring them together—and takes the lead in making things happen.

We advocate for you, navigate the healthcare system, coordinate with your care team, and proactively follow through. You know what's happening, what comes next, and who's taking care of it.

✓We arrange appointments, services and equipment
✓We follow up on what’s still open and keep you updated
✓Medical care through our partner clinic, PrimoMD

Book an intake call

Share your details, then choose a time.

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We use your name and phone number to follow up about care support.

Symbric

Care navigation and advocacy. We handle arrangements and follow progress remotely.

PrimoMD

Our partner clinic provides medical care.

Your family

Shapes the plan, sets permissions and decides who gets updates.

More of the arrangements, off your shoulders.

Here’s what we coordinate for your family.

01

Appointments and providers

We arrange follow-up appointments and contact providers to work out outstanding details.

02

Medication access

We coordinate with providers and pharmacies to help resolve prescription and access issues.

03

Medical records

With your permission, we request records and share them with the providers involved in care.

04

Home health

We coordinate nursing, therapy and other home health services in the care plan.

05

Home care

We arrange nonmedical help with personal care and daily routines.

06

Equipment and home safety

We arrange medical equipment and home safety devices identified in the plan.

07

Advocacy

We bring your family’s questions and concerns to providers and follow up for answers.

08

Progress and family updates

We track what’s done, follow up on open items and keep the family members you authorize informed.

How it works

From discharge planning to ongoing support.

Example: your loved one is returning home and needs a follow-up appointment and help at home.

01

Before discharge

Review the plan

We review the discharge plan with your family and identify the appointments, services and equipment to arrange.

02

During the transition

Make arrangements

We contact providers and services, confirm details and follow up on anything still open.

03

The first 30 days

Follow progress

We check what has happened and help address gaps as your loved one settles in at home.

04

Beyond 30 days

Stay involved

We continue coordinating care and updating arrangements as needs change.

Meet the people behind Symbric

“Leaving skilled nursing care can put a lot on a family at once. We want families to have someone who makes the calls, follows up and stays involved.”

Jackielyn Harris

Jackielyn Harris

Co-founder

12+ yrs ER nursing, UCSF HealthKaiser Permanente ops

Brings emergency nursing and hospital operations experience to Symbric’s work with families.

Angeline Guo

Angeline Guo

Co-founder

Led ZeniOlder-adult support

Brings more than 10 years of experience leading data and operations in technology and advisory, with clients including Bayer and McKesson.

Questions families ask

Don’t see your question? Ask us on the intake call.

Book an intake call

Yes. You can book an intake call on their behalf. We’ll discuss what they need and the permissions required to coordinate their care.

Tell us what your family needs help with.

A short call to understand your situation and agree on next steps.

Book an intake call →